Refund policy

At MUSE, every order is prepared with the utmost care.

Returns

Due to the nature of our products, we do not accept returns unless your order has a manufacturing defect or you received the wrong item.

Damaged Product

If your order arrives damaged, please contact us within 7 days of receiving it and include:

• your order number;

• a description of the issue;

• clear photos of the product.

Each request will be reviewed on a case-by-case basis.

Refunds

If your request is approved, we will offer either a refund or a replacement, depending on the circumstances.

Change of Mind

We do not offer refunds or exchanges for a change of mind after a purchase has been made.

Contact Us

If you have any questions about your order, please contact us through the Contact page on our website.